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where to complain an agent?

Jxander24Jxander24 SingaporeTotal Reaction Points: 2Member
in Migration Agent Posts: 125
hi is there anyone here po knows where to complain an agent for not returning money as a refund from the school and insurance..
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Comments

  • engineer20engineer20 SydneyTotal Reaction Points: 110Member, Moderator
    Posts: 1,506
    try to contact MARA https://www.mara.gov.au
    29May2015: Submitted Online Application to VETASSESS (312112 Building Associate)
    02Jun2015: Lodged Date at VETASSESS
    28Aug2015: VETASSESS Assessment Completed (312112 Building Associate) - POSITIVE
    17Oct2015: PTE-A taken at SG
    19Oct2015: PTE-A Result: L-83, R-90, S-76, W-90 OAS-87
    19Oct2015: Submitted EOI Visa 190 (65 points plus SS 5 points if granted)
    19Oct2015: Submitted VIC SS Online Application Visa 190
    20Oct2015: VIC acknowledged SS application and gave Reference Number
    02Nov2015: VIC SS Application Rejected
    05Nov2015: Submitted Online Reassessment to VETASSESS (312212 Civil Engineering Technician) 08Feb2016: VETASSESS Outcome POSITIVE
    07Nov2015: Updated EOI to select NSW (312112)
    18Dec2015: Received NSW SS Invitation Stream 2
    21Dec2015: Lodged NSW SS Application
    12Jan2016: NSW SS Approved / Visa 190 ITA Received
    29Jan2016: SG PCC (Me) / Medical (Me, Wife and Kid)
    01Feb2016: Medicals Cleared
    05Feb2016: Lodged Visa 190
    18Feb2016: NBI Clearance Applied (Me and Wife) - HIT
    29Feb2016: SG PCC (Wife)
    03Mar2016: Collected and Uploaded NBI Clearance
    04Mar2016: Direct Grant
    07May2016: Initial Entry (Sydney)
    16Jul2017: Big Move
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  • Jxander24Jxander24 SingaporeTotal Reaction Points: 2Member
    Posts: 125
    thanku @engineer20
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  • Jxander24Jxander24 SingaporeTotal Reaction Points: 2Member
    Posts: 125
    but what if they are not mara registered? @engineer20
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  • AdminAdmin SGTotal Reaction Points: 133Administrator
    edited April 15 Posts: 1,064
    @Jxander24 that's a problem. only MARA agents can be complained sa https://www.mara.gov.au .
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  • engineer20engineer20 SydneyTotal Reaction Points: 110Member, Moderator
    Posts: 1,506
    Jxander24 said:

    but what if they are not mara registered? @engineer20

    @Jxander24 then go to the police, it is a case of estafa.
    29May2015: Submitted Online Application to VETASSESS (312112 Building Associate)
    02Jun2015: Lodged Date at VETASSESS
    28Aug2015: VETASSESS Assessment Completed (312112 Building Associate) - POSITIVE
    17Oct2015: PTE-A taken at SG
    19Oct2015: PTE-A Result: L-83, R-90, S-76, W-90 OAS-87
    19Oct2015: Submitted EOI Visa 190 (65 points plus SS 5 points if granted)
    19Oct2015: Submitted VIC SS Online Application Visa 190
    20Oct2015: VIC acknowledged SS application and gave Reference Number
    02Nov2015: VIC SS Application Rejected
    05Nov2015: Submitted Online Reassessment to VETASSESS (312212 Civil Engineering Technician) 08Feb2016: VETASSESS Outcome POSITIVE
    07Nov2015: Updated EOI to select NSW (312112)
    18Dec2015: Received NSW SS Invitation Stream 2
    21Dec2015: Lodged NSW SS Application
    12Jan2016: NSW SS Approved / Visa 190 ITA Received
    29Jan2016: SG PCC (Me) / Medical (Me, Wife and Kid)
    01Feb2016: Medicals Cleared
    05Feb2016: Lodged Visa 190
    18Feb2016: NBI Clearance Applied (Me and Wife) - HIT
    29Feb2016: SG PCC (Wife)
    03Mar2016: Collected and Uploaded NBI Clearance
    04Mar2016: Direct Grant
    07May2016: Initial Entry (Sydney)
    16Jul2017: Big Move
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  • Jxander24Jxander24 SingaporeTotal Reaction Points: 2Member
    Posts: 125
    Okie thank u so much @engineer20
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  • RheaMARN1171933RheaMARN1171933 Total Reaction Points: 18Member
    Posts: 144
    This is the exact reason why one should only engage a registered migration agent for assistance. By doing so you are protected and you're guaranteed of professional service due to the fact that registered agents must adhere to the Code of Conduct imposed by the MARA. They renew their license every year so they are being checked by the MARA regularly.
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