Case Officer (CO) Contact Thread

Drickster

@corrappyka_CE I believe you were given 28 days to comply. You need to inform them ata na sa June pa mafafinalize yung hinihingi nila by emailing gsm.allocated. Wag ka lang magaattch ng kahit na anong docs dahil hindi nila babasahin agad pag may attachments ang email.

andishoo

Hello guys!

Asking for a friend who recently received email from immigration @ gsm.allocated@homeaffairs. They were asking for copy of new passport + character reference which was already submitted/attached sa ImmiAccount website by my friend. Question lang sna if pde ba mag email sa immigration to let them know na upload na documents na hiningi? and how long do you think ma receive ung grant nya if ever? Thanks! God bless

cyborg5

They will check again after the number of days stated in that letter. It took mine around 6 six after re uploading requested file that was already there.

andishoo

@cyborg5

So basically they might ask for more documents after the initial request?? Thanks

mafimushkila123

@andishoo Hi. Yes, it happens a lot. In my case police clearance ng partner ko na i was so certain inattach ko upon lodging. I just complied and re-attached (wala namang mawawala), then after a few weeks nagfeedback ako, dun ko na sinabi yung complain ko na yun nga, na-overlook ata nila yung document ko. nakatulong ata yung feedback kasi binalikan nila papers ko then granted my visa a few days after. you can backread sa thread na to kung ano yung feedback technique na tinatawag nating mga pinoy 🙂

SAP_TRM

Hello everyone, na CO contact po kami ng wife ko kasi wala kami PCC. We are working on it now since 28 days lang nga. Tanong ko lang po sana is how long does it usually take to get the visa granted once the requested reqts are submitted? Saka ano po yung chance na ma-CO contact uli? Di ko ba pwede i-assume na na-check na nung CO officer lahat before contacting us?

alegdon83

Hi, I just want to ask para prepared kami, with regards to police clearance, tama po ba pagkakaintindi ko na for the past 10 years, if nag stay ka sa country na un for 12mos need mo ng clearance?

So kung tama po pagkakaintindi ko:

Since I stayed in SG since 2007 (pero umuuwi ako ng Pinas for vacation mga pa two weeks two weeks) so I need the COC right from SG, na meron na po ako.

I am currently here in AU under 457 visa for almost 1y10m, so I need AU police clearance as well, right?

Do I still need NBI clearance from Pinas?

agentKams

@alegdon83 cumulative ang bilang nila sa stay in each country.

regarding AU AFP, yes kelangan mo na din mgprovide.

kriscandy

@SAP_TRM case to case basis ata, I've seen some cases sa immitracker na between 1 week to 2 months or even more ang next CO contact or grant after submitting required documents. Chances na ma CO contact uli, that also depends gaano ka complete and well-prepared/organized ang documents na naipasa nyo.

SAP_TRM

@kriscandy thanks for the response! curious lang ako sa process nila. kung ni-CO contact ba is it safe to say na na-check na nila lahat ng attached requirements mo before reaching out to you? haha!

gdcan

Hello,

Nakakuha kami email asking for evidence of functional english ng dependent ko. Na-attach ko na sa documents ngayon yung IELTS results niya, may kailangan pa ba na next step? May nabasa ako sa thread na button pa daw na cclick sa Attach Documents, di ko naman makita?

Kala ko iccheck nila yung IELTS results nung dependent ko kasi nasa form naman yung details nun hehe kaya hindi na ako nagattach nung nagsubmit kami.

SAP_TRM

@gdcan nag-submit din kami kulang na requirements. nag-attach document lang din kami. wala naman ibang button.

gdcan

@SAP_TRM oki, salamat! sana nga wala nang ibang gagawin. naka ‘Received’ na naman yung doc

kriscandy

@SAP_TRM hindi natin masabi hehe, yung iba nakakuha pa 2nd & 3rd CO contact and possible different CO din at each point of contact. Maghihintay at maghihintay nalang talaga tau nito kung kelan haha 😉

ms_ane

Sali ako CO Contact thread 🙂

Share ko lang din ang reason for CO Contact for everyone's reference : Technical glitch sa immiaccount kasi hindi nag link sa visa application namin yung result ng medicals namin. Sa My Health Declaration, "health clearance provided - no action required" ang status namin, pero pagdating sa visa application " examination in progress" pa din pero sa aming mag ina lang, sa husband ko - health clearance provided - no action required na nakalista.

Inasikaso ko na ito back in January 2019

(1) tumawag sa clinic - which they confirmed na submitted na and no health issues / concern for us)

(2) nag email sa ImmiAccount Tech support - which they confirmed na ayun nga, hindi lang daw nag link yung result ng medicals namin and that yung CO assigned nalang daw ang mag lilink ( so nangangamoy CO contact na tunay)

(3) Umasa ako na di ma CO contact by attaching the COMPLETED eMedical Information sheets for all of us, as well as providing a letter of explanation - attaching the response from Immiaccount Tech support - pero walang effects - hindi marahil nakita o nabasa - kasi eto nga, CO contact pa din.

Parang ang lumalabas e di pa kami nag medical. Nakakafrustrate lang kasi dapat medyo clue na yung makita na yung husband ko e ok na ang medical results and reflected na. Pero anyway, ganyan talaga.

QUESTION:

Our ImmiAccount still shows as RECEIVED - so wala akong button to click for "information provided". So paanong ganap nito? Antay nalang ako ng 28 days para balikan ang application namin? Sana lang, wala na ulit sunod na CO contact 🙂

I responded sa CO Contact ng 3/18/2019 and re attached lahat ng documents serving as proof na we are done with our Medical Examinations, plus a letter of explanation sa kung ano ang nangyari (based sa response ng ImmiAccount Tech support).

Nakaka anxious lang thinking na walang way to let the CO know na I have responded already. Sa mga may similar situation, mag feedback nalang ba ako? or email sa gsm?

Thanks in advance sa makakasagot 🙂

Name | Lodgement Date | Visa Type | CO Contact Date | CO Requested Info.

@venividivici | Nov 22 | 190 | Feb 9 | PTE and Saudi Police Clearance
@irenesky |01 Sept 2018 | 489 | 1st CO contact-07 Nov. 2018 |Form 1229 |2nd CO contact -Jan 21, 2019|Updated Form 1229|
@ms_ane | Dec.07,2018| 189| March 15,2019 | Medicals Required ( Immiaccount Technical Glitch) - All applicants already completed medicals as of Dec. 28, 2018.

Responded to CO Contact : March 18,2019

Name | Lodgement Date | Visa Type | CO Contact Date | CO Requested Info.

@jjjj | 04 Jun 2017 | 190 | 22 Jan 2018 | Newborn Medicals - GRANT RECEIVED (MAR 15)
@UbePandesal | Dec 05 | 190 | Feb 14 | Form80 (Both) , NBI & SG Police Clearance (Husband) - GRANT RECEIVED (MAR 19)
@"hi po" l Oct 31 / 190 / Dec 18 / re upload NBI - GRANT RECEIVED (MAR 19)
@vincechaos | Dec 05 | 190 | Feb 21 | employment reference (which I have already submitted) - GRANT RECEIVED (MAR 20)
@OZingwithOZomeness - | Nov 28 | 190 | Feb 9 | GRANT RECEIVED (MAR 20)
@kdk - GRANT RECEIVED (MAR 20)
@revsky - 189 | GRANT RECEIVED (MAR 21)
@AkoSiStrawhat | Nov 21 | 189 | Feb 20 | Form 80 - GRANT RECEIVED (MAR 21)
@victorious | Nov 21 | 190 | Jan 29 | Main applicant Medical tests - GRANT RECEIVED (MAR 22)
@pahpuh | Nov 9 | 189 | Jan 30 | confirm if information is correct in Form 80 - GRANT RECEIVED (FEB 22)
@rj09 | Nov 13 | 189| Feb 1 | Form 815 for my daughter - GRANT RECEIVED (MAR 8)
@Bonifacio | Oct 20 | 189 | Dec 21 | Wife Police Clearance - GRANT RECEIVED (APR 5)
@joyousmaster l Jul 23 l |1st CO: Aug 23 l 2nd CO: Nov 24 - GRANT RECEIVED (APR23)
@lil_machi | Aug 2017 | 190 | 1st CO: Dec 7 - Form 815 l 2nd CO: March 27 repeat medical - GRANT RECEIVED (May 8)
@newboy | Oct 30 | 189 | Mar 16 | Addtl proof of employment - GRANT RECEIVED (May 14)
@dutchmilk l Oct 12 l 489 l 1st CO: Nov 20 | 2nd CO: Mar 20 | Form 815 - GRANT RECEIVED (May 15)
@cutsiechick21 | Dec 9 l 489 | Mar 27 | Letter of Consent for Employment Verification- GRANT RECEIVED (May 23)
@walawee | Nov 2 | 189 | May 4 | Form815- GRANT RECEIVED (May 29)
@fortunate_engr | Oct 22 | 189 | 1st CO Dec 18 | 2nd CO Apr 12 | - GRANT RECEIVED (June 1)
@tonto | Jan 28 | 190 | May 2 | Send PTE result to DIBP | - GRANT RECEIVED (June 8)
@omayparagas11 | Nov 27, 2017| 189 | Feb 13, 2018 | Further Evidence of Employment, Superior PTE, Spouse Form 80, Spouse Saudi Police Clearance Certificates, Spouse Functional English Test, Further Relationship Evidence with Spouse - GRANT RECEIVED (June 21)
@kaidenMVH | Feb 9 | 190 | May 29 | PH PCC - GRANT RECEIVED (Sept 5)
@curiousmom | Feb 23 | 190 | May 29 | hubby required to pass English exam (functional Wife's Statutory Declarationnglish) - GRANT RECEIVED (Sept 5)
@agd | January 19, 2018 | 190-NSW | 1st CO: April 27 | 2nd CO: May 22 | 3rd CO: August 21 | GRANT RECEIVED (Sept 21)
@ElmoAlby | 20 April 2018 | 189 | 20 August 2018 | Form 815 for Partner - GRANT RECEIVED (Sept 26)
@charsiewPao | March 15, 2018 | 190 NSW | 4 July 2018 | request for form 815 for 1 kid & payslip from my very first company | GRANT RECEIVED (Sept 27)
@ceinau15 | 23 May 2018 | 189 | 10 September 2018 | Certified Copy of Partner's Skills Assessment | CO Kaneez/Adelaide - GRANT RECEIVED (Oct 3)
@nicnac |23 May 2018 | 189 | 8 September 2018 | Dependent’s US Police clearance | CO Adelaide - GRANT RECEIVED (Oct 8)
@Jwade | April 6, 2018 | 190 | July 31, 2018 | updated COE and birth cert of son | CO Cristy - GRANT RECEIVED (Oct 16)
@lilith | Feb 28, 2018 | 189 | July 19, 2018 | CEMI for spouse (CO Anna) | GRANT RECEIVED (Oct 18) CO Peter
@jumping_roo629 | Dec 23 2017| 190 | March 19 |May 30 | July 5 | Aug 23 | GRANT RECEIVED (Oct 22) CO Liam
@najie | April 11, 2018 | 190-NSW | July 30, 2018 | Husband's Evidence of Functional English | CO Anna/Adelaide | GRANT RECEIVED October 23, 2018
@izzamrg | March 15, 2018 | 190 NSW | May 29, 2018 | Evidence of Spouse's Australian Citizenship, Coloured NBI clearance and Further Evidence of Employment | GRANT RECEIVED November 7, 2018
@therblog85|12 Feb 2018| 189| 1st CO: 20 Jul 2018| 2nd CO: 10 Oct 2018 | 1st CO: Further Evidence of Employment and PTE result | 2nd CO: Further Evidence of Employment | GRANT RECEIVED November 13, 2018
@prayhopejoy | 7 May 2018 | 489 | 18 August 2018 | Further Evidence of Employment and Form 1399 | GRANT RECEIVED November 13, 2018
@panda |11 May 2018 | 189 | 28 Aug 2018 | Evidence of Relationship to Spouse | GRANT RECEIVED 16 Nov 2018
@chyrstheen | 16 May 2018 | 189 | 5 September 2018 | additional de facto evidence | GRANT RECEIVED 29 November 2018
@mxv588t | 19 June 2018 | 190 NSW | 8 October 2018 | Evidence of Superior English | GRANT RECEIVED 10 Dec 2018
@Anne2018 | 25 June 2018 | 189 | 17 October 2018 | Form 80, Police Checks and Medical | CO Amanda/Adelaide | 15 January 2019 GRANTED
2. @agentKams |4 May 2018 | 189 | 29 August 2018 | PCC Qatar |CO Joann/Adelaide | Grant RECEIVED 8 February 2019
@mafimushkila123 |25 Oct 2018 | 189 | Jan 15, 2018 |Partner's Dubai PCC (na I'm pretty sure naisubmit ko nung una) | CO Ashley/Adelaide | Feedback 1 - Feb 10 | Feedback 2 - Feb 19 | 21 February 2019 GRANTED c/o Peter

quantum

@ms_ane bakit po kaya nagkatechnical glitch? Visa lodge po muna kayo bago nagpamedical? Sayang naman at hindi binasa ng CO ung letter explanations nyo..

ms_ane

@quantum yup sir visa lodge muna before medical. naka affect din marahil na nag ulit ako ng MHD kasi may namali ako ng input - pero alam mo yun - technically should not be an issue kasi ang nasa isip ko, bakit yung sa husband ko naman e di nagkaroon ng glitch e pare pareho kami na nagpalit ng HAP ID.

Kaya ko nalaman na yun ang possible reason kasi when the CO gave me the HAP ID to use, yung lumang HAP ID ang binigay.

Di ko lang din alam pero the CO should have access to the submitted MHD diba? Kasi sa MHD - ang status namin lahat e cleared.

Anyway - hoping na yun lang ang hurdle ko sa application namin. Back to abangers na lang ako ulit ng golden email 🙂

Sa lahat na nagpeprepare palang for visa lodging, try to take note of this, and avoid it hanggat maari.

To be safe siguro, wag ng uulit ng MHD, make sure tama na lahat ang information. You may or may not experience the same glitch (na pinakaba pa kami maigi nung Dec holiday kasi kala namin may something sa medical result namin) - pero mas maganda na yung sure para direct grant na lang 🙂

auyeah

Hi @ms_ane ask ko lang po, nagpalit rin kasi kami ng HAP ID because of a typo error. Hindi pa naman kami nakakapagpa medical. Tomorrow pa. Did you remove the original HAP ID from your account? Paano kaya sya na trace ng CO? Yung previous po ba nailagay nyo sa visa lodgement?

ms_ane

@auyeah yes ni remove ko yung previous, yun kasi yung nabasa ko instruction para makapag proceed ako in creating a new one. Yung previous HAP ID’s as well as yung New HAP IDs were not referenced at all sa visa lodgement kasi nag visa lodge muna kami then medicals.

Medyo weird kasi nga yung sa husband ko, nag ok naman walang system glitch. Yun samin lang mag ina hehe.

Bantayan nyo lang maigi na after ng medicals nyo, parehong mag status ng cleared yung both Visa lodgement at My Health Declaration.

I think if mauna ang medical nyo sa visa lodgement, you have the means to indicate the HAP IDs sa visa lodgement (may portion don na ilalagay ang HAP ID), mas greater ang chance na di ma experience yung nangyari samin 🙂 Good luck 🙂

donyx

@ms_ane thank you sa info. ito yung concern ko kaya may hesitation pa ako sa paglodge nung visa namin unless completed na yung medicals. as much as possible "Yes" na yung isasagot ko sa question na "Has this applicant undertaken a health examination for an Australian visa in the last 12 months?" para ma-input ko na yung HAP ID.

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