@marimari ganito po ung buong reply nila saken
Dear Mr xxxxxx
The Department of Home Affairs has received your feedback on 22 February 2018.
The Feedback Form enables us to respond to clients who provide us with suggestions, compliments and complaints about the service the department provides. As the matter you raise is a status update enquiry, it is not possible for the Global Feedback Unit to assist you with this matter.
You can view processing times on our website at www.homeaffairs.gov.au/about/access-accountability/service-standards/global-visa-citizenship-processing-times.
We do not respond to status-related enquiries that fall within the published processing times. You should wait until after the processing time has elapsed before contacting us. If you lodged your application online, you can monitor the status of your application through ImmiAccount.
If you have a question regarding visa, citizenship, travel or trade, including bringing goods in and out of Australia please see the information on our website at www.homeaffairs.gov.au/about/contact/make-enquiry.
The Department hopes this information is helpful to you.
Yours sincerely