<blockquote rel="cholle">@Andoy31 Terrible experience right now with Astromovers.
December nila ni-collect yung gamit ko and sabi nila mid-December daw aalis yung barko from Sg, so early January darating sa Sydney, then mga two weeks customs clearance. Guess what, hanggang ngayon wala pa yung gamit ko.
So I emailed them many times, at walang reply which is odd dahil noon mabilis sila magreply sa email. My partner who's still in Sg called them, and they couldn't even give him a straight answer or explanation; they'll 'revert' daw. Revert amp...
Finally, nung isang araw, they emailed and told us hindi pa raw umaalis ng Sg yung gamit ko dahil daw inabisuhan sila ng agent na wag paalisin yung barko nung December to avoid delays in Sydney port. Ang labo diba. Anyway I'm sabi daw 28 Feb pa raw darating yung barko with my stuff.
I'm sooo frustrated and disappointed with them because they kept us in the dark the whole time. We paid promptly and we're told we'd be updated, etc pero wala. We've written to them that we're extremely unhappy and inconvenienced by this and that we should be compensated somehow. Ewan, wala pa ring sagot.
Meanwhile, paulit - ulit pa rin ako ng damit dito. Hehe
Oh well. I guess that was the one albeit big hitch of my move here. </blockquote>
hmmm i did experienced something similar -- they got my stuffs nung jan 12 as i was told na every thursday daw ang alis ng barko, then i kept on calling them until one day (january 29) naka tyamba at nakausap ko mismo uing taong in-charge (jenny ata name) and she said na aalis daw uing barko that same day.
i think pareho ng barko ang sinakyan ng mga gamit natin - mine is bound to melbourne though.
just to be sure i called them up the next day and confirmed na umalis na nga daw uing barko with my stuffs.