Hi All,
Good day!
Just need your advise which skilled visa ANZSCO code would fit if I have a work experience like below:
SW/App/Cloud Tech Support Analyst:
this role goes with the Enterprise Access management team which mainly focus on SAP security:
• Provisioning access of business/IT users using SAP
• Monitoring of ticket SLAs handled by the team and assisting in proper prioritization of near aging/urgent tickets
• Performing analysis for role/auth issues encountered by users by auth tracing and investigation using SAP
• Providing and identifying appropriate access for users in line with their role/organizational unit
• Validation of appropriateness of access of users
• Assisting team members in complex tickets
• Assistance in Audit queries and reporting
• Collaboration with Project for automation initiatives
• Collaboration with team to update work instruction documents
Thank you in advance!