Hello,
Newbie here. Just my two cents. We're currently using Respall as our immigration agent. We are a family of four. They first assessed our family's chances of being granted a visa. Their professional fees are a little steep, $3000 in total. We shopped around for other immigration agencies, but were leery because of all the scams out there. The other two agencies we went to were not as professional as Respall. At one point we were being interviewed by a secretary because his boss stepped out, and he was providing uncertain, uninformed and even flat-out wrong answers to our questions. We hot-footed it outta there, checked Respall's MARA registration, and signed with them the next day.
They gave us a list of documents for the ACS skills assessment (Systems Analyst). They also provided us with formats of detailed employment description letters that my husband's supervisors signed. This is in lieu of the detailed COE that his company understandably refuses to provide because it breaks confidentiality. I'm sure it was more than the ACS website asks for, but my husband received a favorable assessment in just 15 days. They're professional fee for the Skills Assessment alone is a staggering $1500, but it came with peace of mind and noticeably less stress for us if we had done it ourselves.
I suggest that if you already have a Favorable Skills Assessment (or plan to do it yourselves), you can skip this and just get their services for lodging your EOI thru DIAC, until you get your visa granted. Save yourselves the $1500. In our case, we were extremely busy with the kids and hubby's overseas assignment, so getting an immigration agent was our best bet.
We are not in Pinas, but they keep in constant touch with us and are generous with information. They go at the pace you want, again, in our case, we asked them to stop because of a death in the family and other overseas assignments. Today, they just lodged our online application for SS in SA. They tell us it's 8 weeks processing thru SA, and then another 3-5 months processing thru DIAC until a visa is granted.
Whew! Sorry for the long post, but I hope it at least helped someone. If you have any questions, just ask. I'm generous with information, as you can see. 🙂 At marunong pala ako mag Tagalog, so feel free to ask. 🙂
God bless and good luck to everyone!