<blockquote rel="chichi">H! I lodged my online application for my family in the Phils as a group back in mid-January. It's been more than 1.5 mos na but my parents' ones are still under "Application Received" whereas my sis'/nephew's ones were finalised/approved after less than a month, no bond required. Would anyone know or have experienced this kind of delay? I don't know which email address to send my enquiry to. I tried ringing the hotline and all the lady advised was to "wait". </blockquote>if pinas based yung applicant that's normal, but i suggest you double check the documents you have uploaded to see whether there are any requirements missing.