@archbunki hi there! Out of interest, why do you need to acces your account? I'm a migration agent myself. I'm not sure with the contract you've entered with your agent but usually sa aming mga agents, once granted ka na ng visa, tapos na yung service. If you change your status, you would need to deal with the immigration directly or course through another migration agent for their services but it seems you would not need to engage a migration agent na. Once you've satisfied the residence requirement of minimum 2 years and have at least worked 12 months sa nominated occupation mo, straight forward na yung PR visa application mo.