I'll share my experience with IDP. I went to their Makati office last year pa, then I asked them if I can get a PR after my studies, I was told that they only process student visa. That time kasi search mode pa ako noon, in short aanga anga pa. So ang reaction ko, bakit pa ako mag agency. Research pa rin sa mga schools, compare tuition fees and courses being offered. Early this year I applied on line to CSU, after two weeks saka pa lang nila naacknowledged yung application ko and requested some documents. After a month of hearing nothing, I followed up. To cut the story short, after 3 months of waiting they refused my application. I panicked, school application pa lang rejected na, what more if visa application na.
I searched, read and asked. Because of Pinoyau, i learned a lot about IDP and nabago yung first impression ko. So i went back to their office, I listened then I followed their instructions. Another thing, do not question their expertise, ako rin nagtaka kung bakit yun lang ang documents na sinubmit ko when i lodged my application.