<blockquote rel="markier87">How do I raise a complain or an urgent matter with the Embassy? Please help. Thanks. </blockquote>
Bro good to hear that you got your eCoE already. If you haven't already lodged your application, it would probably difficult to raise a complaint than if you did because you will be quoting your application with your email. Btw, email is probably the best way, save for VFS when you need to submit docus