Hello @aisleandrow .. try ko sumagot on behalf of sis @jillpot
Bale ang process ng SG COC is
Make an appeal
Make an application
Schedule fingerprinting and collection
Sa item 1 as per my experience po ah, si main applicant lang ang normally makaka-receive the approval. Yan po ay dahil name lang ni main applicant ang naka-reflect sa ITA na need mo provide online upon doing your appeal.
Once approved na yung appeal mo, babalik ka sa online services nila to "Apply".. jan na papasok yung payment..
Once accepted na yung application mo, babalik ka let sa online services nila to set an appointment for Fingerprinting and collection.
Note: Now if you're married and need ng spouse mo ang SG COC.. based on my experiences, di honor ng SG Police ang ITA ni main applicant. So what I did is, I lodged our Visa application upon getting my SG COC and then used the acknowledgement letter to make an appeal for my spouse, approved naman agad. 🙂