where to complain an agent?

Jxander24

hi is there anyone here po knows where to complain an agent for not returning money as a refund from the school and insurance..

engineer20

try to contact MARA https://www.mara.gov.au

Jxander24

thanku @engineer20

Jxander24

but what if they are not mara registered? @engineer20

Admin

@Jxander24 that's a problem. only MARA agents can be complained sa https://www.mara.gov.au .

engineer20

<blockquote class="Quote" rel="Jxander24">but what if they are not mara registered? @engineer20 </blockquote>

@Jxander24 then go to the police, it is a case of estafa.

Jxander24

Okie thank u so much @engineer20

RheaMARN1171933

This is the exact reason why one should only engage a registered migration agent for assistance. By doing so you are protected and you're guaranteed of professional service due to the fact that registered agents must adhere to the Code of Conduct imposed by the MARA. They renew their license every year so they are being checked by the MARA regularly.