<blockquote class="Quote" rel="edward2414">Hello, I tried reaching out Ms Gigi and after asking for my CV and PTE, never heard from her again despite sending 2 more emails in the last 2 weeks. Anyway, I guess I need to look for another agent.</blockquote>
Maybe she's busy. Email her again. Usually Rhea will email you if Ms Gigi is busy on other things.
God bless on ur VISA journey. :-bd