Problem With Confirmation Of Enrolment Code

I have recently received the Confirmation of Enrolment (CoE) from one of the Australian Universities. I have accordingly started filling out the Application Form, however, on entering the CoE Code, it returns an error and says that 'CoE Provided for the Applicant is Invalid'.
 
I have checked the particulars in CoE and they are all correct too.
 
What could be the possible reason for this and how to address this issue?

Comments

  • agentKamsagentKams Australia
    Posts: 820Member
    Joined: Apr 25, 2014
    go back to your university and let them know your problem. they will be able to help you because they are the one who issued your COE.

    Timeline: Student Visa Subclass 573 (Masters)
    06 July 2015: Visa Grant
    22 July 2015: First day of class
    Feb 2016: Change program to dual
    Nov 2017 : Finished MBAC program
    April 2018: Uni Graduation

    Timeline: Permanent Visa (189) Accountant 221111
    26 Aug 15: PTE-A Result- OK! ( L84 W80 R77 S69)
    28 Aug 15: Email sent to CPAA for Assessment
    14 Sept 15: Positive Assessment received from CPAA
    14 Sept 15: Lodged EOI (60 pts 189/65 pts 190) - lapsed
    17 Nov 2017: Lodged EOI (75 pts 189 / 80 pts 190)
    08 March 2018: PTE-A Retake - Superior (L87 W90 R90 S90)
    16 March 2018: Updated EOI (85 pts 189/90pts 190)
    12 April 2018: NSW pre-invite [lapsed, EOI withddrawn]
    18 April 2018: ITA received - Visa 189
    04 May 2018 : Lodged Visa Application - Visa 189
    29 Aug 2018 - First CO Contact - PCC Qatar (partner)
    9 Jan 2019 - 2nd CO Contact - penal waiver
    18 Jan 2019 - Updated immiaccount with penal waiver
    29 Jan 2019 - Forwarded PCC to gsm.allocated email
    8 Feb 2019 - Visa Grant - Finally!!

  • engadnan1980engadnan1980 UK
    Posts: 4Member
    Joined: Jul 17, 2017
    I have double confirmed from the University and all of the details entered on the CoE by them appears correct ... so this is my worry as what to do.
  • agentKamsagentKams Australia
    Posts: 820Member
    Joined: Apr 25, 2014
    is it 8 characters? have you input it no space in the box provided? i have applied online and never got a problem with the COE details.

    Timeline: Student Visa Subclass 573 (Masters)
    06 July 2015: Visa Grant
    22 July 2015: First day of class
    Feb 2016: Change program to dual
    Nov 2017 : Finished MBAC program
    April 2018: Uni Graduation

    Timeline: Permanent Visa (189) Accountant 221111
    26 Aug 15: PTE-A Result- OK! ( L84 W80 R77 S69)
    28 Aug 15: Email sent to CPAA for Assessment
    14 Sept 15: Positive Assessment received from CPAA
    14 Sept 15: Lodged EOI (60 pts 189/65 pts 190) - lapsed
    17 Nov 2017: Lodged EOI (75 pts 189 / 80 pts 190)
    08 March 2018: PTE-A Retake - Superior (L87 W90 R90 S90)
    16 March 2018: Updated EOI (85 pts 189/90pts 190)
    12 April 2018: NSW pre-invite [lapsed, EOI withddrawn]
    18 April 2018: ITA received - Visa 189
    04 May 2018 : Lodged Visa Application - Visa 189
    29 Aug 2018 - First CO Contact - PCC Qatar (partner)
    9 Jan 2019 - 2nd CO Contact - penal waiver
    18 Jan 2019 - Updated immiaccount with penal waiver
    29 Jan 2019 - Forwarded PCC to gsm.allocated email
    8 Feb 2019 - Visa Grant - Finally!!

  • engadnan1980engadnan1980 UK
    Posts: 4Member
    Joined: Jul 17, 2017
    Yes, its 8 characters including Alphabets and Numbers. Yes, this is what I am confused ... there should not be any problem but its not letting me through
  • purla18purla18 Cebu, City
    Posts: 39Member
    Joined: Nov 07, 2016
    @engadnan1980 It could be a website error.. recently laging may system maintenance ang immi account nd ngka problem yung mga sa hap ID din ngkaka error... try mo clear browser history first, restart mo pc mo nd subukan mo ulit in different browsers kung same errors ba, kung ganun larin tawag kna sa cust service sa DIBP.
  • engadnan1980engadnan1980 UK
    Posts: 4Member
    Joined: Jul 17, 2017
    Thank you everyone. The issue is resolved :-)
  • amgainpramodamgainpramod Australia
    Posts: 1Member
    Joined: Jul 09, 2018
    edited July 2018
    Hello @engadnan1980, I'm facing the similar problem. My coe is correct but its saying invalid on the system. Please let me know how were you able to resolve this issue.
  • ollarollar Posts: 2Member
    Joined: Mar 04, 2021

    @engadnan1980 said:
    Thank you everyone. The issue is resolved :-)

    Possible to share how the issue was resolved because someone has the same issue now.
    Thanks

  • ollarollar Posts: 2Member
    Joined: Mar 04, 2021

    @amgainpramod said:
    Hello @engadnan1980, I'm facing the similar problem. My coe is correct but its saying invalid on the system. Please let me know how were you able to resolve this issue.

    Is your issue resolved and if yes please if possible to share so someone can be benefited .
    Thanks

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