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Problem With Confirmation Of Enrolment Code

I have recently received the Confirmation of Enrolment (CoE) from one of the Australian Universities. I have accordingly started filling out the Application Form, however, on entering the CoE Code, it returns an error and says that 'CoE Provided for the Applicant is Invalid'.
 
I have checked the particulars in CoE and they are all correct too.
 
What could be the possible reason for this and how to address this issue?

Comments

  • agentKamsagentKams Toowoomba
    Posts: 861Member
    Joined: Apr 25, 2014
    go back to your university and let them know your problem. they will be able to help you because they are the one who issued your COE.

    Timeline: Student Visa Subclass 573 (Masters)
    06 July 2015: Visa Grant
    April 2018: Uni Graduation

    Timeline: Permanent Visa (189) Accountant 221111
    18 April 2018: ITA received - Visa 189
    04 May 2018 : Lodged Visa Application - Visa 189
    29 Aug 2018 - First CO Contact - PCC Qatar (partner)
    9 Jan 2019 - 2nd CO Contact - penal waiver
    18 Jan 2019 - Updated immiaccount with penal waiver
    29 Jan 2019 - Forwarded PCC to gsm.allocated email
    8 Feb 2019 - Visa Grant - Finally!!

    Timeline: Citizenship
    July 2020: Application lodgment
    May 2021: Citizenship Exam
    Feb 2022: Oi! Oi! Oi! Aussie na din sa wakas!

  • engadnan1980engadnan1980 UK
    Posts: 4Member
    Joined: Jul 17, 2017
    I have double confirmed from the University and all of the details entered on the CoE by them appears correct ... so this is my worry as what to do.
  • agentKamsagentKams Toowoomba
    Posts: 861Member
    Joined: Apr 25, 2014
    is it 8 characters? have you input it no space in the box provided? i have applied online and never got a problem with the COE details.

    Timeline: Student Visa Subclass 573 (Masters)
    06 July 2015: Visa Grant
    April 2018: Uni Graduation

    Timeline: Permanent Visa (189) Accountant 221111
    18 April 2018: ITA received - Visa 189
    04 May 2018 : Lodged Visa Application - Visa 189
    29 Aug 2018 - First CO Contact - PCC Qatar (partner)
    9 Jan 2019 - 2nd CO Contact - penal waiver
    18 Jan 2019 - Updated immiaccount with penal waiver
    29 Jan 2019 - Forwarded PCC to gsm.allocated email
    8 Feb 2019 - Visa Grant - Finally!!

    Timeline: Citizenship
    July 2020: Application lodgment
    May 2021: Citizenship Exam
    Feb 2022: Oi! Oi! Oi! Aussie na din sa wakas!

  • engadnan1980engadnan1980 UK
    Posts: 4Member
    Joined: Jul 17, 2017
    Yes, its 8 characters including Alphabets and Numbers. Yes, this is what I am confused ... there should not be any problem but its not letting me through
  • purla18purla18 Cebu, City
    Posts: 39Member
    Joined: Nov 07, 2016
    @engadnan1980 It could be a website error.. recently laging may system maintenance ang immi account nd ngka problem yung mga sa hap ID din ngkaka error... try mo clear browser history first, restart mo pc mo nd subukan mo ulit in different browsers kung same errors ba, kung ganun larin tawag kna sa cust service sa DIBP.
  • engadnan1980engadnan1980 UK
    Posts: 4Member
    Joined: Jul 17, 2017
    Thank you everyone. The issue is resolved :-)
  • amgainpramodamgainpramod Australia
    Posts: 1Member
    Joined: Jul 09, 2018
    edited July 2018
    Hello @engadnan1980, I'm facing the similar problem. My coe is correct but its saying invalid on the system. Please let me know how were you able to resolve this issue.
  • ollarollar Posts: 2Member
    Joined: Mar 04, 2021

    @engadnan1980 said:
    Thank you everyone. The issue is resolved :-)

    Possible to share how the issue was resolved because someone has the same issue now.
    Thanks

  • ollarollar Posts: 2Member
    Joined: Mar 04, 2021

    @amgainpramod said:
    Hello @engadnan1980, I'm facing the similar problem. My coe is correct but its saying invalid on the system. Please let me know how were you able to resolve this issue.

    Is your issue resolved and if yes please if possible to share so someone can be benefited .
    Thanks

  • akashp7383akashp7383 Posts: 1Member
    Joined: Aug 04, 2023

    i am facing same problem any one has solution please help...

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