@don2. Julieta is the CO who emailed me my PV grant letter. But the CO who asked for my additional documents was Melody, so I was under the impression that Melody was my CO. But anyway, we can't really tell how they process the visa and who did it, the bottom line is that you guys will receive your grant asap. But these days, its under the 10th month mark.
Guys don't believe sa iba na it depends sa status ng sponsor or etc. Whatever information that you read from the Australian Embassy site with regards to visa application requirement, yun yung paniwalaan nyo, wag ibang tao.
Cheers and my advice is more more more patience lang talaga! Xx