Is it possible to change your migration agent? I'm getting disappointed with my agent (although I've been working towards getting my PR with her for 4 years now). We communicate via e-mail and had a video call once since we started working with each other. Her responses take around 3 days or more sometimes. I noticed that she only replies very quickly when I send in payments for new services. But besides that it takes a long time to receive any reply from her. She doesn't send in any updates at all like she used to years ago so I have to do research on my own. I'm frustrated with how things are going with skilled migration and it frustrates me even more that I think I'm not getting the help that I need with her.
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