@bea2001ph I'm curious what happened to your application... there is an occupation listed as 313112: ICT CUSTOMER SUPPORT OFFICER
Description: Provides support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. May work in a call centre.
Nasa CSOL naman and this is assessed by TRA. Usually sa Pinas I think this is the tech suport post.