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where to complain an agent?

Jxander24Jxander24 SingaporePosts: 125Member
hi is there anyone here po knows where to complain an agent for not returning money as a refund from the school and insurance..

Comments

  • engineer20engineer20 Sydney
    Posts: 1,719Member, Moderator
    Joined: Jun 09, 2011
    try to contact MARA https://www.mara.gov.au

    29May2015: Submitted Online Application to VETASSESS (312112 Building Associate)
    02Jun2015: Lodged Date at VETASSESS
    28Aug2015: VETASSESS Assessment Completed (312112 Building Associate) - POSITIVE
    17Oct2015: PTE-A taken at SG
    19Oct2015: PTE-A Result: L-83, R-90, S-76, W-90 OAS-87
    19Oct2015: Submitted EOI Visa 190 (65 points plus SS 5 points if granted)
    19Oct2015: Submitted VIC SS Online Application Visa 190
    20Oct2015: VIC acknowledged SS application and gave Reference Number
    02Nov2015: VIC SS Application Rejected
    05Nov2015: Submitted Online Reassessment to VETASSESS (312212 Civil Engineering Technician) 08Feb2016: VETASSESS Outcome POSITIVE
    07Nov2015: Updated EOI to select NSW (312112)
    18Dec2015: Received NSW SS Invitation Stream 2
    21Dec2015: Lodged NSW SS Application
    12Jan2016: NSW SS Approved / Visa 190 ITA Received
    29Jan2016: SG PCC (Me) / Medical (Me, Wife and Kid)
    01Feb2016: Medicals Cleared
    05Feb2016: Lodged Visa 190
    18Feb2016: NBI Clearance Applied (Me and Wife) - HIT
    29Feb2016: SG PCC (Wife)
    03Mar2016: Collected and Uploaded NBI Clearance
    04Mar2016: Direct Grant
    07May2016: Initial Entry (Sydney)
    16Jul2017: Big Move
    Oct2020: Lodged Citizenship Application
    May2021: Citizenship Interview and Test
    TBA: Citizenship Ceremony

  • Jxander24Jxander24 Singapore
    Posts: 125Member
    Joined: Jan 20, 2016
  • Jxander24Jxander24 Singapore
    Posts: 125Member
    Joined: Jan 20, 2016
    but what if they are not mara registered? @engineer20
  • AdminAdmin Singapore
    Posts: 1,770Administrator
    Joined: Dec 29, 2010
    edited April 2017
    @Jxander24 that's a problem. only MARA agents can be complained sa https://www.mara.gov.au .

    2010-06 : Lurker at philippines.com.au (previously the #1 Pinoy Australian Forum)
    2010-06 : Started researching on Visa 175 - Target 120pts
    2011-08 : Started prev employer document gathering for ACS skill assessment (0/4)
    2010-12 : Philippines.com.au went offline and created www.pinoyau.info
    2011-03 : 1st child born - AU dream halted
    2014-03 : ACS document - 1/5 emp ref completed
    2015-01: Promoted at work - AU dream halted
    2015-11: ACS document - 1/6 emp ref completed
    2016-09: 2nd child born - AU dream halted
    2018-09: ACS document - 6/8 emp ref completed
    2018-09: Revised all employment references and affidavit from scratch
    2019-03: Completed Revised 8/8 emp ref
    2019-03: PTE Exam - L59,R75,S62,W64 (no preparation)
    2019-07: Favorable Skills Assessment result for Software Eng
    2019-11: PTE Exam - L70,R68,S79,W68 (competent only)
    2020-02: PTE Exam - L79,R79,S86,W76 (grr lack 3pts on Writing)
    2020-03: PTE Exam - L85,R75,S87,W86 (Mar 4 - grr nag increase L, S and W but bumaba 4pts si R!!!!!)
    2020-03 PTE Exam - L81 R79 S90 W81 (Mar 9 - Salamat Lord!!!!)

  • engineer20engineer20 Sydney
    Posts: 1,719Member, Moderator
    Joined: Jun 09, 2011
    Jxander24 said:

    but what if they are not mara registered? @engineer20

    @Jxander24 then go to the police, it is a case of estafa.

    29May2015: Submitted Online Application to VETASSESS (312112 Building Associate)
    02Jun2015: Lodged Date at VETASSESS
    28Aug2015: VETASSESS Assessment Completed (312112 Building Associate) - POSITIVE
    17Oct2015: PTE-A taken at SG
    19Oct2015: PTE-A Result: L-83, R-90, S-76, W-90 OAS-87
    19Oct2015: Submitted EOI Visa 190 (65 points plus SS 5 points if granted)
    19Oct2015: Submitted VIC SS Online Application Visa 190
    20Oct2015: VIC acknowledged SS application and gave Reference Number
    02Nov2015: VIC SS Application Rejected
    05Nov2015: Submitted Online Reassessment to VETASSESS (312212 Civil Engineering Technician) 08Feb2016: VETASSESS Outcome POSITIVE
    07Nov2015: Updated EOI to select NSW (312112)
    18Dec2015: Received NSW SS Invitation Stream 2
    21Dec2015: Lodged NSW SS Application
    12Jan2016: NSW SS Approved / Visa 190 ITA Received
    29Jan2016: SG PCC (Me) / Medical (Me, Wife and Kid)
    01Feb2016: Medicals Cleared
    05Feb2016: Lodged Visa 190
    18Feb2016: NBI Clearance Applied (Me and Wife) - HIT
    29Feb2016: SG PCC (Wife)
    03Mar2016: Collected and Uploaded NBI Clearance
    04Mar2016: Direct Grant
    07May2016: Initial Entry (Sydney)
    16Jul2017: Big Move
    Oct2020: Lodged Citizenship Application
    May2021: Citizenship Interview and Test
    TBA: Citizenship Ceremony

  • Jxander24Jxander24 Singapore
    Posts: 125Member
    Joined: Jan 20, 2016
    Okie thank u so much @engineer20
  • RheaMARN1171933RheaMARN1171933 Posts: 2,764Member, Administrator, Moderator
    Joined: Mar 10, 2016
    This is the exact reason why one should only engage a registered migration agent for assistance. By doing so you are protected and you're guaranteed of professional service due to the fact that registered agents must adhere to the Code of Conduct imposed by the MARA. They renew their license every year so they are being checked by the MARA regularly.
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