New ACS website ID verification step

asfal0th · April 29

Anyone who recently completed the ID verification in the new ACS website, and submitted a secondary ID that does not have an expiration date.. (In my case I was trying to use UMID, because I do not have a driver’s license.)
I believe our National ID does not have an expiration date as well.
How did you complete the ID verification since it is a mandatory field on the ID verification step?

Can you please share what you did? I emailed ACS and no feedback after a week, followed up and still no response. Please help!

I’m thinking of putting 12/12/9999 as the expiration date but I’m not sure if this is okay.

casssie · April 29

@asfal0th said:
Anyone who recently completed the ID verification in the new ACS website, and submitted a secondary ID that does not have an expiration date.. (In my case I was trying to use UMID, because I do not have a driver’s license.)
I believe our National ID does not have an expiration date as well.
How did you complete the ID verification since it is a mandatory field on the ID verification step?

Can you please share what you did? I emailed ACS and no feedback after a week, followed up and still no response. Please help!

I’m thinking of putting 12/12/9999 as the expiration date but I’m not sure if this is okay.

https://www.acs.org.au/msa/infohub/proof-of-identity.html

asfal0th · May 1

@casssie said:

@asfal0th said:
Anyone who recently completed the ID verification in the new ACS website, and submitted a secondary ID that does not have an expiration date.. (In my case I was trying to use UMID, because I do not have a driver’s license.)
I believe our National ID does not have an expiration date as well.
How did you complete the ID verification since it is a mandatory field on the ID verification step?

Can you please share what you did? I emailed ACS and no feedback after a week, followed up and still no response. Please help!

I’m thinking of putting 12/12/9999 as the expiration date but I’m not sure if this is okay.

https://www.acs.org.au/msa/infohub/proof-of-identity.html

Thank you, I have tried this but unfortunately it is giving an error. (ID is expired)
Nag email na ako sa ACS about this, waiting pa for feedback.

malley · May 15

@asfal0th hello po. Nagreply na po ba sa inyo si ACS? Ayaw po kasi tanggapin yung temporary Driver's License ko na naka-print sa bond paper eh. Wala pa rin po yung National ID ko kahit sobrang tagal ko na nagpa-register. Hindi tinatanggap ng ACS yung BIR and PhilHealth ID ko

mathilde9 · May 15

@malley said:
@asfal0th hello po. Nagreply na po ba sa inyo si ACS? Ayaw po kasi tanggapin yung temporary Driver's License ko na naka-print sa bond paper eh. Wala pa rin po yung National ID ko kahit sobrang tagal ko na nagpa-register. Hindi tinatanggap ng ACS yung BIR and PhilHealth ID ko

Hi. So madami akong time today kaya I checked the new ACS website and registered successfully.
Kung wala kang physical card, login to LTO Portal and use your digital driver's license. It worked for me.

https://portal.lto.gov.ph/ords/f?p=1200:LOGIN_DESKTOP:::::::

Click this and it will display your driver's license front and back.

Click this to capture back side of DL:

Keep in mind to double check the details of your scanned ID before confirming ID verification stage. Goodluck!

asfal0th · May 15

@malley said:
@asfal0th hello po. Nagreply na po ba sa inyo si ACS? Ayaw po kasi tanggapin yung temporary Driver's License ko na naka-print sa bond paper eh. Wala pa rin po yung National ID ko kahit sobrang tagal ko na nagpa-register. Hindi tinatanggap ng ACS yung BIR and PhilHealth ID ko

Hi, unfortunately wala pa ding response. What I did was put tomorrow’s date instead and nagproceed naman yung ID verification.

malley · May 15

@mathilde9 said:

@malley said:
@asfal0th hello po. Nagreply na po ba sa inyo si ACS? Ayaw po kasi tanggapin yung temporary Driver's License ko na naka-print sa bond paper eh. Wala pa rin po yung National ID ko kahit sobrang tagal ko na nagpa-register. Hindi tinatanggap ng ACS yung BIR and PhilHealth ID ko

Hi. So madami akong time today kaya I checked the new ACS website and registered successfully.
Kung wala kang physical card, login to LTO Portal and use your digital driver's license. It worked for me.

https://portal.lto.gov.ph/ords/f?p=1200:LOGIN_DESKTOP:::::::

Click this and it will display your driver's license front and back.

Click this to capture back side of DL:

Keep in mind to double check the details of your scanned ID before confirming ID verification stage. Goodluck!

Thank you so much po! Buti na lang gumana

malley · May 15

@asfal0th said:

@malley said:
@asfal0th hello po. Nagreply na po ba sa inyo si ACS? Ayaw po kasi tanggapin yung temporary Driver's License ko na naka-print sa bond paper eh. Wala pa rin po yung National ID ko kahit sobrang tagal ko na nagpa-register. Hindi tinatanggap ng ACS yung BIR and PhilHealth ID ko

Hi, unfortunately wala pa ding response. What I did was put tomorrow’s date instead and nagproceed naman yung ID verification.

Thank you po. Nag send na rin ako ng inquiry sa kanila

Cbg97 · May 16

@mathilde9 said:

@malley said:
@asfal0th hello po. Nagreply na po ba sa inyo si ACS? Ayaw po kasi tanggapin yung temporary Driver's License ko na naka-print sa bond paper eh. Wala pa rin po yung National ID ko kahit sobrang tagal ko na nagpa-register. Hindi tinatanggap ng ACS yung BIR and PhilHealth ID ko

Hi. So madami akong time today kaya I checked the new ACS website and registered successfully.
Kung wala kang physical card, login to LTO Portal and use your digital driver's license. It worked for me.

https://portal.lto.gov.ph/ords/f?p=1200:LOGIN_DESKTOP:::::::

Click this and it will display your driver's license front and back.

Click this to capture back side of DL:

Keep in mind to double check the details of your scanned ID before confirming ID verification stage. Goodluck!

Hello po I’m about ot start my application po. I only have Passport, Birth Certificate and postal ID since hindi po pala pwede yung TIN and Philhealth. would like to ask ano pa pong pwedeng ID aside sa Driver’s license and UMID na almost 1 month pa po bago makuha

mathilde9 · May 16

@Cbg97 said:

@mathilde9 said:
Hi. So madami akong time today kaya I checked the new ACS website and registered successfully.
Kung wala kang physical card, login to LTO Portal and use your digital driver's license. It worked for me.

https://portal.lto.gov.ph/ords/f?p=1200:LOGIN_DESKTOP:::::::

Click this and it will display your driver's license front and back.

Click this to capture back side of DL:

Keep in mind to double check the details of your scanned ID before confirming ID verification stage. Goodluck!

Hello po I’m about ot start my application po. I only have Passport, Birth Certificate and postal ID since hindi po pala pwede yung TIN and Philhealth. would like to ask ano pa pong pwedeng ID aside sa Driver’s license and UMID na almost 1 month pa po bago makuha

Have you tried uploading your postal id? Anong nangyare?

Cbg97 · May 16

@mathilde9 said:

@Cbg97 said:

@mathilde9 said:
Hi. So madami akong time today kaya I checked the new ACS website and registered successfully.
Kung wala kang physical card, login to LTO Portal and use your digital driver's license. It worked for me.

https://portal.lto.gov.ph/ords/f?p=1200:LOGIN_DESKTOP:::::::

Click this and it will display your driver's license front and back.

Click this to capture back side of DL:

Keep in mind to double check the details of your scanned ID before confirming ID verification stage. Goodluck!

Hello po I’m about ot start my application po. I only have Passport, Birth Certificate and postal ID since hindi po pala pwede yung TIN and Philhealth. would like to ask ano pa pong pwedeng ID aside sa Driver’s license and UMID na almost 1 month pa po bago makuha

Have you tried uploading your postal id? Anong nangyare?

Actually hindi pa po. But I’m planning na unahin ko muna yung identification part since pwede ko naman atang i hold since d pa siya mag pproceed haggang d pa na babayaran.

Cbg97 · May 16

@mathilde9 said:

@Cbg97 said:

@mathilde9 said:
Hi. So madami akong time today kaya I checked the new ACS website and registered successfully.
Kung wala kang physical card, login to LTO Portal and use your digital driver's license. It worked for me.

https://portal.lto.gov.ph/ords/f?p=1200:LOGIN_DESKTOP:::::::

Click this and it will display your driver's license front and back.

Click this to capture back side of DL:

Keep in mind to double check the details of your scanned ID before confirming ID verification stage. Goodluck!

Hello po I’m about ot start my application po. I only have Passport, Birth Certificate and postal ID since hindi po pala pwede yung TIN and Philhealth. would like to ask ano pa pong pwedeng ID aside sa Driver’s license and UMID na almost 1 month pa po bago makuha

Have you tried uploading your postal id? Anong nangyare?

Hi I would like to say na okay naman po yung Postal ID and Passport nag proceed naman po.

mathilde9 · May 16

@Cbg97 said:
Hi I would like to say na okay naman po yung Postal ID and Passport nag proceed naman po.

Congratulations!

neralpas · June 17

@malley said:

@mathilde9 said:

@malley said:
@asfal0th hello po. Nagreply na po ba sa inyo si ACS? Ayaw po kasi tanggapin yung temporary Driver's License ko na naka-print sa bond paper eh. Wala pa rin po yung National ID ko kahit sobrang tagal ko na nagpa-register. Hindi tinatanggap ng ACS yung BIR and PhilHealth ID ko

Hi. So madami akong time today kaya I checked the new ACS website and registered successfully.
Kung wala kang physical card, login to LTO Portal and use your digital driver's license. It worked for me.

https://portal.lto.gov.ph/ords/f?p=1200:LOGIN_DESKTOP:::::::

Click this and it will display your driver's license front and back.

Click this to capture back side of DL:

Keep in mind to double check the details of your scanned ID before confirming ID verification stage. Goodluck!

Thank you so much po! Buti na lang gumana

Hi. Sinubukan ko din to pero ayaw. Nagprint ba or sa other phone lang din?

malley · June 20

@neralpas said:

@malley said:

@mathilde9 said:

@malley said:
@asfal0th hello po. Nagreply na po ba sa inyo si ACS? Ayaw po kasi tanggapin yung temporary Driver's License ko na naka-print sa bond paper eh. Wala pa rin po yung National ID ko kahit sobrang tagal ko na nagpa-register. Hindi tinatanggap ng ACS yung BIR and PhilHealth ID ko

Hi. So madami akong time today kaya I checked the new ACS website and registered successfully.
Kung wala kang physical card, login to LTO Portal and use your digital driver's license. It worked for me.

https://portal.lto.gov.ph/ords/f?p=1200:LOGIN_DESKTOP:::::::

Click this and it will display your driver's license front and back.

Click this to capture back side of DL:

Keep in mind to double check the details of your scanned ID before confirming ID verification stage. Goodluck!

Thank you so much po! Buti na lang gumana

Hi. Sinubukan ko din to pero ayaw. Nagprint ba or sa other phone lang din?

Hello sorry hindi ko po 'to masasagot kasi nag ffup ako sa LTO ng Driver's License and within the week na nag ask ako dito sa thread ni-release din nila agad yung plastic ID ko po

neralpas · June 20

@malley said:

@neralpas said:

@malley said:

@mathilde9 said:

@malley said:
@asfal0th hello po. Nagreply na po ba sa inyo si ACS? Ayaw po kasi tanggapin yung temporary Driver's License ko na naka-print sa bond paper eh. Wala pa rin po yung National ID ko kahit sobrang tagal ko na nagpa-register. Hindi tinatanggap ng ACS yung BIR and PhilHealth ID ko

Hi. So madami akong time today kaya I checked the new ACS website and registered successfully.
Kung wala kang physical card, login to LTO Portal and use your digital driver's license. It worked for me.

https://portal.lto.gov.ph/ords/f?p=1200:LOGIN_DESKTOP:::::::

Click this and it will display your driver's license front and back.

Click this to capture back side of DL:

Keep in mind to double check the details of your scanned ID before confirming ID verification stage. Goodluck!

Thank you so much po! Buti na lang gumana

Hi. Sinubukan ko din to pero ayaw. Nagprint ba or sa other phone lang din?

Hello sorry hindi ko po 'to masasagot kasi nag ffup ako sa LTO ng Driver's License and within the week na nag ask ako dito sa thread ni-release din nila agad yung plastic ID ko po

Okay na po sakin. Nakuha ko na din yung ID ko. Ayaw talaga kapag yung temporary gamit. Thank you.

tiuser3333 · July 9

Anyone here na walang Driver's License (dahil walang car) at SSS UMID (suspended application) at Postal ID (recently expired and suspended application) ?

What else can you use for the secondary ID Card?

Other IDs I tried that did not work

Voter's ID
PhilHealth ID
Digital BIR TIN ID (via BIR Orus)

I haven't applied for the National ID yet (due to privacy and security concerns) and seems too late to apply now as seems they are favoring the digital ID rollout instead of physical ID and
from what I read in the ID requirements, ACS wants a physical ID card.

I tried asking ACS directly using the Contact Us and email but still no reply from them for 2 weeks na. (maybe they are not entertaining inquiries from unpaid accounts, pero di ka naman makaproceed sa payment dahil need nga ng identity verification)

Feeling hopeless as it's been 2 weeks.
Do you think ACS will accept student's permit/driving license?
As seems the easiest is to do driving school (even if I have no car) and eventually get a student permit/driving license just to pass this step.

tiuser3333 · July 10

Hello,

Just an update on ACS Identity Verification.
After 2 weeks of no reply, ACS has listened to my inquires/complaints and now only requires a passport for its identity verification step (though I'm not sure if this is per case or for the whole philippines as I definitely raised the issue of problematic situation with IDs here) and no need for a secondary ID, so no need for me to get a driver's license. yay! Successfully verified my identity at last and can continue with my assessment.

Hello MSA Applicant,

We are pleased to advise that you can now verify your identity using only your valid passport. We thank you for your patience while we resolved this technical issue.