ISP and Telephone providers, Electricity and water, etc.

Metaform

Let's get down to the dirty details here. So you got your flight and accommodation arranged, but have you thought of how you're gonna be connected when you get there?

Need advice - mobile and internet plans, electricity and water. Flying to Melbourne in a month and a half's time. Halpz!

TasBurrfoot

excellent thread! bookmarked...

thans for starting this @Metaform

Metaform

So bukas na iinstall Yung DSL dito sa flat namin. May mas mura pa b sa TPG unlimited adsl for $59.99? Any comment about them or other ISPs?

Metaform

So after three weeks of waiting and installation nightmare, naikabit na rin ng TPG and DSL namin sa flat. Signal not bad. Customer service and tech support ay sa Ortigas ang bagsak pero ang sungit nung supervisor sa pag-waive ng technician fee (another story altogether).

TasBurrfoot

So after three weeks of waiting and installation nightmare, naikabit na rin ng TPG and DSL namin sa flat. Signal not bad. Customer service and tech support ay sa Ortigas ang bagsak pero ang sungit nung supervisor sa pag-waive ng technician fee (another story altogether).

So was it waived?

I heard horror stories as well of waiting before ma install ang DSL services - unlike sa SG before wherein it was like, please wait for at most a day before you can use.

Yun pala, after kami naka-uwi sa bahay, pwede na magamit ang DSL and Cable TV!

TasBurrfoot

So after three weeks of waiting and installation nightmare, naikabit na rin ng TPG and DSL namin sa flat. Signal not bad. Customer service and tech support ay sa Ortigas ang bagsak pero ang sungit nung supervisor sa pag-waive ng technician fee (another story altogether).

In all fairness, mabilis ang speed ng internet mo!

Metaform

@psychoboy Oo nga e. Kasi sa dati kong office sa disyerto 8 Mbps lang ang speed, fiber-optic line pa yun.

LokiJr

sh*t 17mb download speed....and how much is the monthly for this?

yung parang ganyan sa pinas --the closest thing to that would be PLDT fibr and it's 5,500 per month! o_o

Metaform

As far as I know it's the cheapest plan for unlimited ADSL - $59.99. Pero crappy installation service. Their contractor only connected the phone line at the main distribution frame, but the line that goes to our flat was not crimped, so TPG tried to charge me another $60 for a "private technician" that will fix the internal wiring. For me it was an unfinished installation so after two days of calling TPG and emailing their complaints department they agreed to waive the $60 fee for the technician (which did a five-minute job in connecting two silver cables in the MDF).

Then I found out from the other tenants here and from forums online that they always do that to new customers but the problem gets resolved when you push them back.

TasBurrfoot

As far as I know it's the cheapest plan for unlimited ADSL - $59.99. Pero crappy installation service. Their contractor only connected the phone line at the main distribution frame, but the line that goes to our flat was not crimped, so TPG tried to charge me another $60 for a "private technician" that will fix the internal wiring. For me it was an unfinished installation so after two days of calling TPG and emailing their complaints department they agreed to waive the $60 fee for the technician (which did a five-minute job in connecting two silver cables in the MDF).

Then I found out from the other tenants here and from forums online that they always do that to new customers but the problem gets resolved when you push them back.

laid back work! ahahaha...

at least you are now wired very fast now @Metaform!

icebreaker1928

@Metaform boss... magpapakabit na rin ako ng sarili kong intnet connection, TPG also...
pwede ba ikaw na rin umaway sa kanila?
malamang ganon din mangyayari saken e, new customer also.

Tagalog ba usapan nyo nung tech support?
Hindi pako sanay makipag-away ng English e hehee...

icebreaker1928

@jaero buti na lang mayaman ako..... sa pangarap hahaha

Metaform

@icebreaker1928 Ganito pards, kapag nangyari sa iyo yun, PM moko bigay ko sayo technique hehe.

In fairview, mabilis and reliable naman ang connection. Pero you get what you pay for talaga pagdating sa installation.

icebreaker1928

@jaero nagtanong ako sa telstra... matagal din, 3-8 business days...
pero astig ng offer nila saken na speed..100mbps..
yun nga lang 200GB lng a month..walang unlimited..
tapos 100aud per month nyaaaaa...


ito yung portion ng usapan namin

----------------------------
TELSTRA TECHSUPPORT:
Oh I see. Ok well great news anyway, cable is available at that address which means speeds of up to 100 Mbps which is much faster then ADSL 2's maximum speed which is only 20 Mbps. You are able to get a 200 GB plan with a home phone that has unlimited local calls and telstra mobile calls for $100 a month and you also get a free self install kit with a wireless modem router and there is no connection cost if there is a phone socket with a dial tone.
ME:
only 200gb? no unlimited?
TELSTRA TECHSUPPORT:
No unlimited no, we shape you to 256 Kbps once you reach your limit so you can use it as much as you like even when you reach your cap and won't be charged extra. I have the 200 GB plan myself and I do a lot of downloading and it is more then ample.
ME:
200gb is not enough for me. anyway, how long does it take for you to install the connection?
TELSTRA TECHSUPPORT:
It would take approximately 3 to 8 business days for you to be activated and our modem to come out.
ME:
oh, that's too long hmmm...
TELSTRA TECHSUPPORT:
I am sorry to hear that, as you can likely appreciate sometimes these things take time and preparation. All I can recommend to combat that is contact us as soon as the property is signed over to you
ME:
anyway, tnx for the information.
-------------------------------

sohc

I'm using dodo unlimited Internet for $59, pansin ko mas mabilis connection sa Sydney about 10Mbps yung sa kapatid ko compared dito sa SA na 5Mbps lang.

Pero sulit na din compared sa Pinas. I can download a 1GB movie in less than an hour.

I'm using Origin for electricity and gas around $200 for three months. (2 persons)

icebreaker1928

@Metaform anong electricity provider mo pre?

Metaform

@icebreaker1928 Apartment ito kaya sinisingil na lang kami ng agent monthly for electricity and quarterly for water. Di ko alam providers.

TasBurrfoot

@Metaform - have you tried the mobile data plan of vodafon?

icebreaker1928

@psychoboy wag na wag kang magsubscribe sa vodafone...

Metaform

@psychoboy Naka-prepaid lang ako so $30 for a month for 500 Mb with unlimited social networking, pero mawawala na rin yun come mid-Feb. Meaning maka-count against the 500 Mb allotment yung access to Fb, Twitter, LinkedIn, et al. Mostly I use the data for maps when I'm in the city. Very helpful kasi lagi kong nakakalimutan yung paper map ko sa bahay.

TasBurrfoot

@Metaform - have you tried the mobile data plan of vodafon?

@psychoboy wag na wag kang magsubscribe sa vodafone...

@icebreaker1928 - why are you telling me to avoid vodafone? any bad experience?

@Metaform - what was your prepaid provider po? was it fast?

icebreaker1928

@psychoboy hindi po maganda signal ng vodafone... any provider except vodafone.

TasBurrfoot

@psychoboy hindi po maganda signal ng vodafone... any provider except vodafone.

Thank you for highlighting this as I was really bent on getting na sana a prepaid from vodafone upon arrival...

My mate kasi, he is based in Sydney, wala naman daw problem sa kanila mag-asawa. I wonder how it will be in Melbourne!

Cheers

hanzyboy

Hi guys. Just got to Oz about a month ago and staying in Melbourne, prepaid mobile provider ko is Virgin, so far wala naman ako problema from them.

LokiJr

may parang mobile wifi plan ba dyan? at kumusta mobile internet dyan? consistent naman b?

icebreaker1928

@hanzyboy pareho pala tayo, virgin din ako... yung mobile provider ha

TasBurrfoot

@icebreaker1928 and @hanzyboy - thank you!! i will take a look at virgin mobile!

icebreaker1928

@LokiJr yung parang pocket wifi ba sinasabi mo pafs?
meron ata, pero mag data plan ka na lang... sim lang din naman gamit ng pocket wifi e..

LokiJr

Gusto ko sana kasi ng mabilis na internet connection na puwede ko dalhin on the road hehe

TasBurrfoot

Gusto ko sana kasi ng mabilis na internet connection na puwede ko dalhin on the road hehe

pafs, eto:

http://www.virginmobile.com.au/prepaid-mobile-broadband/

Davidx23

wag na wag kang magsubscribe sa vodafone...

Did you know that nung nagka cyclone sa Rockhampton, down lahat ng telstra (internet, landline, cellphone) communications at vodafone lang ang gumagana.