Case Officer (CO) Contact Thread

SAP_TRM · March 2019

@gdcan nag-submit din kami kulang na requirements. nag-attach document lang din kami. wala naman ibang button.

gdcan · March 2019

@SAP_TRM oki, salamat! sana nga wala nang ibang gagawin. naka ‘Received’ na naman yung doc

kriscandy · March 2019

@SAP_TRM hindi natin masabi hehe, yung iba nakakuha pa 2nd & 3rd CO contact and possible different CO din at each point of contact. Maghihintay at maghihintay nalang talaga tau nito kung kelan haha

ms_ane · March 2019

Sali ako CO Contact thread

Share ko lang din ang reason for CO Contact for everyone's reference : Technical glitch sa immiaccount kasi hindi nag link sa visa application namin yung result ng medicals namin. Sa My Health Declaration, "health clearance provided - no action required" ang status namin, pero pagdating sa visa application " examination in progress" pa din pero sa aming mag ina lang, sa husband ko - health clearance provided - no action required na nakalista.

Inasikaso ko na ito back in January 2019

(1) tumawag sa clinic - which they confirmed na submitted na and no health issues / concern for us)
(2) nag email sa ImmiAccount Tech support - which they confirmed na ayun nga, hindi lang daw nag link yung result ng medicals namin and that yung CO assigned nalang daw ang mag lilink ( so nangangamoy CO contact na tunay)
(3) Umasa ako na di ma CO contact by attaching the COMPLETED eMedical Information sheets for all of us, as well as providing a letter of explanation - attaching the response from Immiaccount Tech support - pero walang effects - hindi marahil nakita o nabasa - kasi eto nga, CO contact pa din.
Parang ang lumalabas e di pa kami nag medical. Nakakafrustrate lang kasi dapat medyo clue na yung makita na yung husband ko e ok na ang medical results and reflected na. Pero anyway, ganyan talaga.

QUESTION:
Our ImmiAccount still shows as RECEIVED - so wala akong button to click for "information provided". So paanong ganap nito? Antay nalang ako ng 28 days para balikan ang application namin? Sana lang, wala na ulit sunod na CO contact

I responded sa CO Contact ng 3/18/2019 and re attached lahat ng documents serving as proof na we are done with our Medical Examinations, plus a letter of explanation sa kung ano ang nangyari (based sa response ng ImmiAccount Tech support).
Nakaka anxious lang thinking na walang way to let the CO know na I have responded already. Sa mga may similar situation, mag feedback nalang ba ako? or email sa gsm?

Thanks in advance sa makakasagot

*****

Name | Lodgement Date | Visa Type | CO Contact Date | CO Requested Info.
1. @venividivici | Nov 22 | 190 | Feb 9 | PTE and Saudi Police Clearance
2. @irenesky |01 Sept 2018 | 489 | 1st CO contact-07 Nov. 2018 |Form 1229 |2nd CO contact -Jan 21, 2019|Updated Form 1229|
3. @ms_ane | Dec.07,2018| 189| March 15,2019 | Medicals Required ( Immiaccount Technical Glitch) - All applicants already completed medicals as of Dec. 28, 2018.
Responded to CO Contact : March 18,2019

Name | Lodgement Date | Visa Type | CO Contact Date | CO Requested Info.

1. @jjjj | 04 Jun 2017 | 190 | 22 Jan 2018 | Newborn Medicals - GRANT RECEIVED (MAR 15)
2. @UbePandesal | Dec 05 | 190 | Feb 14 | Form80 (Both) , NBI & SG Police Clearance (Husband) - GRANT RECEIVED (MAR 19)
3. @hi po l Oct 31 / 190 / Dec 18 / re upload NBI - GRANT RECEIVED (MAR 19)
4. @vincechaos | Dec 05 | 190 | Feb 21 | employment reference (which I have already submitted) - GRANT RECEIVED (MAR 20)
5. @OZingwithOZomeness - | Nov 28 | 190 | Feb 9 | GRANT RECEIVED (MAR 20)
6. @kdk - GRANT RECEIVED (MAR 20)
7. @revsky - 189 | GRANT RECEIVED (MAR 21)
8. @AkoSiStrawhat | Nov 21 | 189 | Feb 20 | Form 80 - GRANT RECEIVED (MAR 21)
9. @victorious | Nov 21 | 190 | Jan 29 | Main applicant Medical tests - GRANT RECEIVED (MAR 22)
10. @pahpuh | Nov 9 | 189 | Jan 30 | confirm if information is correct in Form 80 - GRANT RECEIVED (FEB 22)
11. @rj09 | Nov 13 | 189| Feb 1 | Form 815 for my daughter - GRANT RECEIVED (MAR 8)
12. @Bonifacio | Oct 20 | 189 | Dec 21 | Wife Police Clearance - GRANT RECEIVED (APR 5)
13. @joyousmaster l Jul 23 l |1st CO: Aug 23 l 2nd CO: Nov 24 - GRANT RECEIVED (APR23)
14. @lil_machi | Aug 2017 | 190 | 1st CO: Dec 7 - Form 815 l 2nd CO: March 27 repeat medical - GRANT RECEIVED (May 8)
15. @newboy | Oct 30 | 189 | Mar 16 | Addtl proof of employment - GRANT RECEIVED (May 14)
16. @dutchmilk l Oct 12 l 489 l 1st CO: Nov 20 | 2nd CO: Mar 20 | Form 815 - GRANT RECEIVED (May 15)
17. @cutsiechick21 | Dec 9 l 489 | Mar 27 | Letter of Consent for Employment Verification- GRANT RECEIVED (May 23)
18. @walawee | Nov 2 | 189 | May 4 | Form815- GRANT RECEIVED (May 29)
19. @fortunate_engr | Oct 22 | 189 | 1st CO Dec 18 | 2nd CO Apr 12 | - GRANT RECEIVED (June 1)
20. @tonto | Jan 28 | 190 | May 2 | Send PTE result to DIBP | - GRANT RECEIVED (June 8)
21. @omayparagas11 | Nov 27, 2017| 189 | Feb 13, 2018 | Further Evidence of Employment, Superior PTE, Spouse Form 80, Spouse Saudi Police Clearance Certificates, Spouse Functional English Test, Further Relationship Evidence with Spouse - GRANT RECEIVED (June 21)
22. @kaidenMVH | Feb 9 | 190 | May 29 | PH PCC - GRANT RECEIVED (Sept 5)
23. @curiousmom | Feb 23 | 190 | May 29 | hubby required to pass English exam (functional Wife's Statutory Declarationnglish) - GRANT RECEIVED (Sept 5)
24. @agd | January 19, 2018 | 190-NSW | 1st CO: April 27 | 2nd CO: May 22 | 3rd CO: August 21 | GRANT RECEIVED (Sept 21)
25. @ElmoAlby | 20 April 2018 | 189 | 20 August 2018 | Form 815 for Partner - GRANT RECEIVED (Sept 26)
26. @charsiewPao | March 15, 2018 | 190 NSW | 4 July 2018 | request for form 815 for 1 kid & payslip from my very first company | GRANT RECEIVED (Sept 27)
27. @ceinau15 | 23 May 2018 | 189 | 10 September 2018 | Certified Copy of Partner's Skills Assessment | CO Kaneez/Adelaide - GRANT RECEIVED (Oct 3)
28. @nicnac |23 May 2018 | 189 | 8 September 2018 | Dependent’s US Police clearance | CO Adelaide - GRANT RECEIVED (Oct 8)
29. @Jwade | April 6, 2018 | 190 | July 31, 2018 | updated COE and birth cert of son | CO Cristy - GRANT RECEIVED (Oct 16)
30. @lilith | Feb 28, 2018 | 189 | July 19, 2018 | CEMI for spouse (CO Anna) | GRANT RECEIVED (Oct 18) CO Peter
31. @jumping_roo629 | Dec 23 2017| 190 | March 19 |May 30 | July 5 | Aug 23 | GRANT RECEIVED (Oct 22) CO Liam
32. @najie | April 11, 2018 | 190-NSW | July 30, 2018 | Husband's Evidence of Functional English | CO Anna/Adelaide | GRANT RECEIVED October 23, 2018
33. @izzamrg | March 15, 2018 | 190 NSW | May 29, 2018 | Evidence of Spouse's Australian Citizenship, Coloured NBI clearance and Further Evidence of Employment | GRANT RECEIVED November 7, 2018
33. @therblog85|12 Feb 2018| 189| 1st CO: 20 Jul 2018| 2nd CO: 10 Oct 2018 | 1st CO: Further Evidence of Employment and PTE result | 2nd CO: Further Evidence of Employment | GRANT RECEIVED November 13, 2018
34. @prayhopejoy | 7 May 2018 | 489 | 18 August 2018 | Further Evidence of Employment and Form 1399 | GRANT RECEIVED November 13, 2018
35. @panda |11 May 2018 | 189 | 28 Aug 2018 | Evidence of Relationship to Spouse | GRANT RECEIVED 16 Nov 2018
36. @chyrstheen | 16 May 2018 | 189 | 5 September 2018 | additional de facto evidence | GRANT RECEIVED 29 November 2018
37. @mxv588t | 19 June 2018 | 190 NSW | 8 October 2018 | Evidence of Superior English | GRANT RECEIVED 10 Dec 2018
38. @Anne2018 | 25 June 2018 | 189 | 17 October 2018 | Form 80, Police Checks and Medical | CO Amanda/Adelaide | ** 15 January 2019 GRANTED**
39. 2. @agentKams |4 May 2018 | 189 | 29 August 2018 | PCC Qatar |CO Joann/Adelaide | Grant RECEIVED 8 February 2019
40. @mafimushkila123 |25 Oct 2018 | 189 | Jan 15, 2018 |Partner's Dubai PCC (na I'm pretty sure naisubmit ko nung una) | CO Ashley/Adelaide | Feedback 1 - Feb 10 | Feedback 2 - Feb 19 | *21 February 2019 GRANTED* c/o Peter

quantum · March 2019

@ms_ane bakit po kaya nagkatechnical glitch? Visa lodge po muna kayo bago nagpamedical? Sayang naman at hindi binasa ng CO ung letter explanations nyo..

ms_ane · March 2019

@quantum yup sir visa lodge muna before medical. naka affect din marahil na nag ulit ako ng MHD kasi may namali ako ng input - pero alam mo yun - technically should not be an issue kasi ang nasa isip ko, bakit yung sa husband ko naman e di nagkaroon ng glitch e pare pareho kami na nagpalit ng HAP ID.

Kaya ko nalaman na yun ang possible reason kasi when the CO gave me the HAP ID to use, yung lumang HAP ID ang binigay.

Di ko lang din alam pero the CO should have access to the submitted MHD diba? Kasi sa MHD - ang status namin lahat e cleared.

Anyway - hoping na yun lang ang hurdle ko sa application namin. Back to abangers na lang ako ulit ng golden email

Sa lahat na nagpeprepare palang for visa lodging, try to take note of this, and avoid it hanggat maari.

To be safe siguro, wag ng uulit ng MHD, make sure tama na lahat ang information. You may or may not experience the same glitch (na pinakaba pa kami maigi nung Dec holiday kasi kala namin may something sa medical result namin) - pero mas maganda na yung sure para direct grant na lang

auyeah · March 2019

Hi @ms_ane ask ko lang po, nagpalit rin kasi kami ng HAP ID because of a typo error. Hindi pa naman kami nakakapagpa medical. Tomorrow pa. Did you remove the original HAP ID from your account? Paano kaya sya na trace ng CO? Yung previous po ba nailagay nyo sa visa lodgement?

ms_ane · March 2019

@auyeah yes ni remove ko yung previous, yun kasi yung nabasa ko instruction para makapag proceed ako in creating a new one. Yung previous HAP ID’s as well as yung New HAP IDs were not referenced at all sa visa lodgement kasi nag visa lodge muna kami then medicals.

Medyo weird kasi nga yung sa husband ko, nag ok naman walang system glitch. Yun samin lang mag ina hehe.

Bantayan nyo lang maigi na after ng medicals nyo, parehong mag status ng cleared yung both Visa lodgement at My Health Declaration.

I think if mauna ang medical nyo sa visa lodgement, you have the means to indicate the HAP IDs sa visa lodgement (may portion don na ilalagay ang HAP ID), mas greater ang chance na di ma experience yung nangyari samin

Good luck

donyx · March 2019

@ms_ane thank you sa info. ito yung concern ko kaya may hesitation pa ako sa paglodge nung visa namin unless completed na yung medicals. as much as possible "Yes" na yung isasagot ko sa question na "Has this applicant undertaken a health examination for an Australian visa in the last 12 months?" para ma-input ko na yung HAP ID.

ms_ane · March 2019

@donyx Ideally we would have done the same kaso due to personal reasons, we had to lodge na muna and nahuli ang medicals.

Tama iyan - medicals muna then lodge - para lang to avoid my situation. Hindi biro ang maghintay

)

ms_ane · March 2019

Para sa mga na CO contact na di nagbago ang status (remained as RECEIVED) - paano maipapaalam sa CO na nakapag attach na ng document? May specific category ba sa document attachment kung saan titingin ang CO for newly uploaded documents?

Parang nakaka anxious lang na wala man lang way to let the CO know na action has been taken.

Mag feedback ba ako or email sa gsm? Wala man nasagot dun? Hahaha kakainis huuuu!

auyeah · March 2019

Thank you for your response @ms_ane

very helpful po

irenesky · March 2019

@ms_ane nabasa ko yan sa october thread before, there's a button daw na "i confirm i provided" something like that po na need mo i click (may agent kasi ako di ko hawak immiaccount ko)... wait natin yung response ng iba.

In my case naman 14 days na since ng verify ang CO sa father ng child ko about form 1229 and according to him the call went well, kaso till now wala pa pong response kung may additional requirements ba or something. Ng feedback ako nung monday at ng reply sila just today na within processing time pa daw ang application ko, so hintay lang po tlaga

ms_ane · March 2019

@irenesky sis thanks sa feedback. ang alam ko yang button na iyan e para doon sa ang mga status e nag change from received to “assessment in progress”.

sakin kasi di nagbago ang status as received - kaya wala nyang button na iyan.

hope mabalikan ka na din agad ng CO for your grant. ang hirap mag hintay.

irenesky · March 2019

@ms_ane i see ganun pala yun haha.. wait natin yung response ng iba na naka exp din ng ganyan.

yep sana mabalikan na tayo agad at maka receive ng grant

ms_ane · March 2019

korek sis @irenesky pray tayo ng madami para dyan

kamoteuglz_07 · March 2019

hello po ask ko lng po kun may na CO dto khit pre invite state plng. Na contact po kmi kc ng VIC today with regards to our vacation to australia way back 2013 asking why we didn't visit Melbourne back then but actually we did visit Melbourne that time and we clearly stated we visited Melbourne for 2 days and Sydney for 6 days. we got our pre invite sa last feb 26. then today we provided evidences that we visited melbourne that time and letter of commitment plus explaining whynwe spent more days at sydney than melbourne. anyone po dito na nging same situation ko? would it matter our vacation last time and hiw long po kaya ang invite ng VIC after providing them commitment letter? maraming salamat po sa mkakasagot. @RheaMARN1171933 hi po ma'am may insight po kau? thanks po ulit

kriscandy · March 2019

@ms_ane sa amin received parin status after attaching form 815 doc which was asked by CO.

mycroft_holmes · March 2019

@kamoteuglz_07 Grabe pala talaga ang pagka selosa and competitive ni Victoria.

@ms_ane awwww. Kapit lang. another 28 days na naman ng paghihintay.

kamoteuglz_07 · March 2019

@mycroft_holmes oo grabe nagulat kmi hahaha kahit nakalagay dun sa application form nmin na ngstay kmi melbourne sa friend nmin tas sinabi pa nmin mga places we visited like GOR gsto sna nmin iquick answer nlng pero we decided nlng mgbgay na din commitmet letter at the same time.. kapit kapit pa.. layo pa ng hhintayin nmin godbless sa lahat

ms_ane · March 2019

@kriscandy nag email ka ba sa gsm or attach lang din and wait for 28 days?

@mycroft_holmes di mo ako nahawaan ng DG kase e hahaha! tunganga mode ulit hehehe grabe lang nakakaiyak daya ng Immiaccount nasampolan ako.

lecia · March 2019

@ms_ane its ok sis. Pwde ka email ng suggestion na dapat mabusisi sila sa pagcheck since napasa mo naman yung sa health dec mo.. papansin mode para mabuksan kagad nila. Hopefully after ilang days grant na yan! Praying sis!

ms_ane · March 2019

@lecia thanks sis. sige makapag feedback na nga ng mapansin hehehe

gdcan · March 2019

@mycroft_holmes whaaat 28 days bago balikan ni CO yung application? :-/

mycroft_holmes · March 2019

@gdcan normally and depende sa dami ng cases na hina handle ng assigned CO. Though may instances na within days may decision agad.

https://visaaustralia.com.au/immigration-news/assigned-case-officer-visa-application/

mycroft_holmes · March 2019

Hahaha baka magkasabay pa tayo ng BM.
Remember a delay is not a denial.

@ms_ane

gdcan · March 2019

@mycroft_holmes oks!! salamat sa info and congratulations!

kriscandy · March 2019

@ms_ane nag attach lang ata ung agent, nakita ko sa mirror account and ang received date ng specific document. I hope ok na yun, hintay parin tau nito hehe.

auyeah · March 2019

Just wanted to ask lang po, which documents po ba ang kailangan i-CTC or notarized aside from Passport, COE, Degree Certificate, Transcript of Records, Birth Certificate, Marriage Certificate? Yung ACS and PTE results po ba kailangan din?